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Legal

PetoraLux Privacy Policy

At PetoraLux, the privacy and security of your personal data are our utmost priority. This policy explains how we collect, use, and protect your information in compliance with US privacy standards (including the California Consumer Privacy Act โ€“ CCPA).

1. Information We Collect

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, US physical address, email address, and order details.

2. Payment & Financial Data Protection

All financial and credit card information (including transactions via American Express, Visa, Mastercard, Apple Pay, and PayPal) is processed through certified payment gateways with the highest level of encryption (PCI-DSS compliance). PetoraLux never stores or has direct access to your credit card numbers or banking credentials.

3. How We Use Your Information

We use your data strictly to:

  • Process, fulfill, and ship your orders across the United States.
  • Provide exceptional customer support.
  • Send shipping updates and tracking notifications.

4. Consent & Privacy Rights

By operating on our store, you consent to the processing of your data. You have the right at any time to request access to, correction of, or deletion of your personal data by contacting our official customer support at hola@petoralux.com.